FAQ

Frequently Asked Questions
Shipping & Delivery

How long does delivery take?
UAE: 2–3 business days.
GCC (KSA, Oman, Kuwait, Qatar, Bahrain): 3–5 business days.

What are the shipping fees?
UAE: 21 AED
GCC: KSA (38 AED), Kuwait (40 AED), Qatar (45 AED), Oman (55 AED), Bahrain (59 AED).

How do I track my order?
You will receive a tracking link via email from Waslah as soon as your order ships.

Refunds & Returns
Do you offer returns?
Due to hygiene reasons, we only accept returns on unopened and sealed items within 14 days of delivery.

What if my item is damaged?
Please email houriya@houriyabeauty.com within 24 hours with photos of the damage so we can assist you.

Payment & Orders
What payment methods do you accept?
We accept Visa, MasterCard, American Express, and Apple Pay.